Pay Your Bills

Utility bills are sent out to all properties in South Gate on a monthly basis. The residential bill contains your charges for water consumption, street sweeping, and sewer maintenance. Trash pickup is billed directly by the waste hauler. For water billing questions please call the service counter at 323-563-9586. It is important that you leave a message to get a call back. If your call is not answered it is due to employees helping customers in line at the service counter.

How to Pay a Utility Bill

Utility bills can be paid at the service counter at City Hall, using the drop boxes both outside and inside City Hall, by sending a payment through the mail, or online.

To register for Online Billing visit our Online Payments website and click on “New Users”.

Payment Types Accepted: MC, Visa, Discovery, and Personal Checking Account
If you are making a payment through your bank or a check cashing service please allow for a 7-10 day period to fully process.

Effective March 15, 2025 A Convenience Fee of 3.5% will be added to all credit card transactions. This applies to payments made in-person and online. Customers may avoid this fee by paying with an alternative payment method.

If paying by mail, a check made payable to the City of South Gate can be sent to:
P.O. Box 1429
South Gate, CA 90280
Note: Do not send cash through the mail or in the drop box.

Pay Water Bill

Contesting a Water Bill

If you believe that your water bill is inaccurate, you may request a meter re-read within 30 days of the date of the bill by calling the Utility Bill Payments office at 323-563-9586. After 30 days the city cannot read the meter for the period in question.

Discontinuation of Water Service

For more information pertinent to the City's policy on delinquent notices, water shut off's, and payment arrangement, please refer to the SB 998 Policy and Notice.         

• SB 998 Notice - Discontinuation of Water Service - English(PDF, 139KB)
• SB 998 Policy - Discontinuation of Water Service - English(PDF, 134KB)
• SB 998 Notice - Discontinuation of Water Service - Spanish(PDF, 73KB)
• SB 998 Policy - Discontinuation of Water Service - Spanish(PDF, 162KB)

Request for Payment Plan Arrangement

You must indicate your willingness to enter into an amortization agreement, alternative payment schedule or a plan for deferred or reduced payment.  Any customer who is unable to pay for water service within the City's normal payment period may request an alternative payment plan by contacting the City in person, by telephone (323) 563-9586, or by email - rrobinson@sogate.org.  The customer shall pay the unpaid balance over a period of twelve (12) months.  For full details please click on the SB 998 Notice and Policy - Discontinuation of Water. 

• Payment Plan Request Form(PDF, 146KB)
• Payment Plan Request Form - Spanish(PDF, 82KB)

Reestablishing Service

As noted on the Turn off Notice, if a payment is not received within 7 days, your meter will be pulled and an additional charge of $204.28 to restore the meter will be required for service. In addition to your delinquent amount, this $204.28 will not be applied to your final bill as it is for used the meter pull and reset of labor.

Warning: Adding a jumper to a pulled meter pipe is considered stealing and will be prosecuted as such.

Changes to Trash Collection Account

Trash collection in the City of South Gate is handled by Universal Waste Systems Inc. For all trash-related questions and changes to your trash collection service, call Universal Waste Systems at 562-334-3360 or visit their website.